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franzxaveer's avatar
franzxaveer
Helpful | Level 6
4 years ago
Solved

Dropbox showing wrong device name

  In Dropbox settings > Security a wrong device name is shown.  It is not the Macbook’s name set in System Preferences > Sharing.   Interestingly Dropbox used a name from a friends iPhone nea...
  • franzxaveer's avatar
    franzxaveer
    4 years ago

    Hello Hannah.

     

    Thank you for the help.

    The advanced reinstall helped me understand that the problem was not on Dropbox’s end.

     

    Changing the HostName of my Macbook did the trick.

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