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User81's avatar
User81
Explorer | Level 4
2 years ago

External users prompted to join team when shared a file

Dirty practice from Dropbox to prompt a recipient of a shared file to be asked to join your team. This prompt confuses the recipient of the file who requests to join the team and therefore Dropbox ga...
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Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Are these folders inside a team folder? Do you have read-only or edit access to the shared links?

User81's avatar
User81
Explorer | Level 4
2 years ago

Both. All of the above.

For the record I have contacted Dropbox directly, and they have asked me to post this thread. (Ticket 24465197) Apparently this is the best way to get issues resolved, which is pretty terrible really.

So whilst your feedback is appreciated, it's not required. If you can escalate to the appropriate department and get this resolved that would be great. I have no expectations anything will change and this exercise has been pointless.

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