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Forum Discussion

MikeMp3's avatar
MikeMp3
Explorer | Level 3
4 years ago

Free team disbanded by Dropbox

Hi Team, Can someone please help with an email I received as below? Not sure what it all means  The ???? Limited team has been disbanded by Dropbox. Your team’s folders have been converted to sha...
Offboarding
security
Team admin
Team member
Doug14's avatar
Doug14
Explorer | Level 3
4 years ago

They were in the team folder.  I had no deleted or recent events files.

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago
Your team folder should now be a shared folder following the end of support for free teams.

If you're not seeing it on your account, try checking the sharing tab and add the folder back to your account.
  • Doug14's avatar
    Doug14
    Explorer | Level 3
    4 years ago

    My problem is that the folder is there but there are no files in it.

  • vasosv's avatar
    vasosv
    New member | Level 2
    4 years ago

    My question is: " Your team’s folders have been converted to shared folders," WHERE?

     

  • Dilnawaaz's avatar
    Dilnawaaz
    New member | Level 2
    4 years ago

    Jay, I'm in a similar situation. I can't find any of the folders in my Teams account. This was 2 years of work which i cant afford to lose. The folders or files aren't in the shared tab. Where can I find them? 

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Hi Dilnawaaz, just for clarification, did you have two separate Dropbox accounts, one of which was a free team, or was it just the one account which no longer has a free team on it?

  • bdsaintess's avatar
    bdsaintess
    Explorer | Level 4
    4 years ago

    Having a similar panic attack this morning when I saw the disbanded email. I had a personal account on the basic plan and a linked teams account upgraded to Dropbox Professional. Linking them let me share the space across the two accounts, but now they're independent of each other and I cannot link them back together. Is there a way to get that linked back or do I need to consolidate down to one account and move everything over? 

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Hi bdsaintess, I hope you’re well. 

     

    Pairing your two Dropbox accounts is only possible if one of them is on a paid Business team, I’m afraid. 

     

    If you’d like to move everything under one account though, you can check the steps showing here instead. 

     

    Let me know if you’ve got any questions!

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