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Forum Discussion
fh1
8 years agoHelpful | Level 6
GDPR - server location
We are considering purchasing a team account standard.
Does this account guarantee the server location in the EU - or even better in Germany?
We need to know this because of the GDPR.
- Hi there, data stored in Dropbox is located in the EU and US.We continue to offer to host business customers’ files in Europe if they choose this option however the personal data that is entrusted to us is protected equally under GDPR whether it is hosted in Europe or the US.
Currently the ability to store files on our European infrastructure is available only to European Dropbox Business, Enterprise, and Education customers with 250+ licenses.
20 Replies
Replies have been turned off for this discussion
- IRC8 years agoNew member | Level 2
Interesting .... I was informed, as small business owner we would need to buy more licenses .... + half of what we have at the moment, which is NO WHERE near +250.
Drop Box has to get their story aligned.
I don't believe that our files are secure in the USA.
We're now getting a server installed in our office.
We're sorry that we have to leave Drop Box Business but this is absolutely unacceptable ....
- Heirwegh8 years agoNew member | Level 2
As a small business owner based in Europe and therefore not important to Dropbox I've downgraded my plan...
I think that a reasonable price increase would be acceptable to many small businesses, but Dropbox never gave the small business owners a chance.
I looked and found another solution.
- Jay8 years ago
Dropbox Community Moderator
Just an update on this matter, the requirements for Dropbox Business teams to store their data on an EU server has been reduced to just 15 licenses.If there are team admins interested in this option, they’ll need to get in contact with the sales team directly. - fh18 years agoHelpful | Level 6
Thank you for answering.
Unfortunatly also small companies have to garantee GDPR rules.
- atccodex8 years ago
Super User alumni
What is the GDPR rule that you are worried about fh1 that Dropbox doesn't fulfill?
- fh18 years agoHelpful | Level 6
Saving data outside the EU is a major problem.
- atccodex8 years ago
Super User alumni
Can you cite the specific rule that states that?
- atccodex8 years ago
Super User alumni
I just dont understand how that is possible since there are US based companies that service the EU and store data in the US and other countries outside the EU.
- clcp7 years agoNew member | Level 2
Has the required number of licences for EU server placement been reduced further since this comment?
- fh17 years agoHelpful | Level 6
No, unfortunately we can't use dropbox until this day!
We can't understand why other cloud provieders like Microsoft OneDrive do offer a local space at the EU and within special countries (e.g. Germany).
Dropbox only offers only EU server at 15 licenses or more.
GDPR rules at Germany tell us only to use cloud services on EU Servers or better at German servers. We are providing services for educational companies.
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