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HELP! Mistyped email address
Can anybody help me? I'm in an inception-type situation. I recently purchased an HP All-In-One PC desktop with a free dropbox 100 GBs so I signed up, but it was very late at night and I mistyped my e...
Hi Megan!
There is no "update email address" button. It says:
"Verify your email address
Verify your email address at x@xx.xx to share folders and ensure your account can be recovered."
I tried to send an email, hoping it will give me an updating option, but it just sent it to this (non-existent) email address, and that's all. 😞 I can't change it in this way. Can I change it somewhere else?
Nancy
Dropbox Community Moderator
Dropbox Community ModeratorHey again, Z11!
If there's a typo in your email domain, I'm afraid there won't be much our team can do.
However, it's definitely a good thing that you still have access to this Dropbox account. Are you currently logged in to a desktop app?
If yes, you can download your files from Dropbox instead/copy them to another location on your computer and transfer them to a second Dropbox account under your correct email address. If you also have a large amount of data on Dropbox, you can upgrade that second account instead by inserting your billing info there.
