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Hiding unshared Team folders from non-member Team members
I'm setting up a new Team Folder. Previously, users only saw the folders that they had access to. Now, all folders are listed. Those that they don't have permission to see are showing up with a Folder/Building/- symbol indicating that they don't have permission to see what's in those folders.
I don't want unshared folders to be visible to everyone. Some of these folders are top-level company members only. I know this has been addressed in the past and at that time the only workaround was to set up all of the folders in your Personal Team Member folder. I am really hoping that there has been a change in the parameters since this post was made and resolved.
This option seems like it would be an essential option everyone needs. Does one really need everyone on the team to know that there's a folder for Company Payroll or Payroll Review? or even as basic as Accounting? In my experience, people only want to see in the folders that they know the name of but yet don't have access to.
I'm doing a Dropbox cutover this weekend and just discovered this issue. Any help would be greatly appreciated!!!!! The worst case is that I set them all up under my personal folder now and move them out if I find out that there's a better resolution out there.
Thanks, community!!!
Hi WVU90SAM, thanks for posting here today!
I'm afraid that the same behavior remains now. The Team folder would be visible, it would just show as a locked folder. What you could do, is what you already mentioned: move the content under your personal folder.
Your feedback regarding this has been very valuable and I will endeavor to make sure your voice is heard.
If you need anything else, let me know!
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Hi wondering if there has been any further progress on this.
Our structure has enabled us to create multiple teams, and different teams having access to the folders necessary, however we really need people not to see the folders they dont have access for. I need to reduce clutter for certain teams as well as keep information confidential
Hi I'd like to provide an update here - We've moved forward with option 1 that I mentioned before, providing the parent folder structure visibility to enable team members to see the full path of only folders they have access to, and hiding any folders they do not have access to. All new team plans being created will have this update by default. And we are rolling out the update to existing teams over the next few months. The team admins will get an email ahead of the update so they know when they will get it. Again, thank you for the feedback!
- This is great news! Thank you dropbox team for this. I really hope we are among the first in line for the rollout. 😉
I am interested to see how this works. It may be that we have our business team structure set up differently in that we have created multiple teams i.e Management, Directors, Administration - and then there are cross overs where some members of each of those teams form a new team i.e Marketing. In my case it is the source team folder I dont want cluttering the space.
I am not sure that is what option 1 will achieve, but am keeping a very open mind.
- Hi Nada - I’ve read this thread for a few years ago but having just set up my teams and all the permissions this isn’t the case for me. All folders without access are showing with the no access symbol. How do I activate the option for these to be hidden?
- Walter
Dropbox Community Moderator
Hey Teamownerali - sorry to hear you're having issues with this.
Could you send us a screenshot of what's troubling you (omitting any personal information) so that we can make sure we're on the same page?
Thanks Walter. Our users are spilt into teams, the sub team has limited access to some folders, and some sub folders. However all the folders they don't have access to still show. According to the updates in this thread, folders they do not have access to should be hidden? They see they the below view, with zero access folders listed but greyed out
- Nancy
Hey Teamownerali, sorry to jump in here.
All new teams should indeed have this update enabled automatically.
However, since we can’t see account info on the forum to fully understand why you’re not seeing this, I’d suggest getting in touch with our support team, so that they can investigate further and check details of your Dropbox account.
Feel free to send us your ticket number here, if you want, and we can leave an internal note to our team as well.
