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Forum Discussion
Ewalk23
3 years agoNew member | Level 2
How can I access an old Dropbox account?
I have an old Dropbox account that I have had since high school and have a collection of photos in said account. I lost access to the email connected to the account and can no longer log in due to no...
Mark
Super User II
3 years agoThe only people who can help are support I'm afraid - and as per all documentation its only really possible IF you can answer specific details.
As its a high school account could the HS not help by changing email on account if you ask the nicely?
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