Forum Discussion

sammybloomberg's avatar
sammybloomberg
New member | Level 2
2 years ago

How can I restrict access using groups for a new member on a Business plan?

With the Business Plan, I have two groups. Group 1 is for everyone that is a member. Group 2 is limited. How do I set up access to add a new member so that they are not automatically added as Group 1...
Admin Console
security
Team member
sammybloomberg's avatar
sammybloomberg
New member | Level 2
2 years ago

I am admin of the account however not the team yet I cannot add myself as admin for a automatically generated team. This workflow is going around in circles and now I am completely confused. 

sammybloomberg's avatar
sammybloomberg
New member | Level 2
2 years ago

Simply, I don't want someone to have access to the default group. How do change the setting in order to remove a person from the default group. Note, They already have access to the other group so that not the problem I am trying to solve. 

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Thanks for the info, I'd recommend contacting the support team directly for them to assist further on this matter.

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!