Forum Discussion

ColinPF's avatar
ColinPF
Explorer | Level 3
2 years ago

How do we gain management of our Dropbox account?

We had someone managing our Dropbox in our business, they have left and we cannot contact them.  Hoe do we assume Mgt of our Dropbox for our company?
account access
Admin Console
Team admin
Team member
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi ColinPF, thanks for bringing this to our attention.

 

Is the email used for the team admin part of a company domain email? 

 

Are you able to take control of that email via your IT team and then login to the admin account?

 

Keep me posted!

ColinPF's avatar
ColinPF
Explorer | Level 3
2 years ago

No it has been deleted some time ago.

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