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HazelRevilla's avatar
HazelRevilla
Explorer | Level 3
3 years ago

I accidentally joined a business account. How can I go back to my original plan?

Hey! Please help me I'm being charged for a dropbox business account. I didn't mean to have it clicked. A client shared a link to a folder. Now I'm being registered to a business account. I want my o...
dropbox business
TMain's avatar
TMain
New member | Level 2
2 years ago

Thank you Rich. Yes I do not want to be part of there account but be as my own account and just collaborate on the shared files. This sounds very stressful. I dont know how tech savy the team that run the account are either and whether they have time to do this. I will ask them but surely theres a way I can restore my account without the worry of them having to accidentally delete it?

Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 years ago
TMain wrote:

... surely theres a way I can restore my account without the worry of them having to accidentally delete it?

Only the team admin can handle this. There's no way for you to do it yourself. Not even Dropbox can do it. Only the team admin can.

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