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uzairabbas's avatar
uzairabbas
New member | Level 2
5 months ago

I can’t access my old email as it is disabled by Yahoo. What to do with 2FA?

Hello drop box community, 

i had an email on yahoo on which I have created a dropbox account. As I was not using that email, yahoo has disabled it 

Now when I login to my dropbox it ask for 2FA onto that email whom access I don’t have.

What to do in this situation 

i have very important files there 

Please help me 

Thanks 

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