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Forum Discussion
uzairabbas
5 months agoNew member | Level 2
I can’t access my old email as it is disabled by Yahoo. What to do with 2FA?
Hello drop box community,
i had an email on yahoo on which I have created a dropbox account. As I was not using that email, yahoo has disabled it
Now when I login to my dropbox it ask for 2FA onto that email whom access I don’t have.
What to do in this situation
i have very important files there
Please help me
Thanks
1 Reply
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- Mark5 months ago
Super User II
uzairabbas wrote:
What to do in this situation
You need to log a ticket with support at http://www.dropbox.com/get_help and see if there is anything they can do. Note it may not be possible to get access to the account. There are lots of posts on here of people who have not been able to regain access.
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