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abueljebain's avatar
abueljebain
Explorer | Level 3
2 years ago

I can't access my dropbox. The email is no longer active. How can I access dropbox

I can't access my dropbox. The email is no longer active. How can I access dropbox
account access
security
abueljebain's avatar
abueljebain
Explorer | Level 3
2 years ago

You are the first one that says we can not help. Thanks

Mark's avatar
Mark
Icon for Super User II rankSuper User II
2 years ago

Hi abueljebain 

 

I'm afraid maher1982 is almost certainly right - it is in the Dropbox help centre files that without access to email its pretty certain you cannot gain access again. See here for that document. 

 

You can try and contact support at www.dropbox.com/support but do not hold your breath I'm afraid

  • abueljebain's avatar
    abueljebain
    Explorer | Level 3
    2 years ago

    So, all 9 GB since 2008 is gone? 

    • Mark's avatar
      Mark
      Icon for Super User II rankSuper User II
      2 years ago
      abueljebain wrote:

      So, all 9 GB since 2008 is gone? 

      Quite possibly unless you can get access to the email etc. again. 

       

      Note as well that if you dont/havent logged in for over 12 months the account is also removed for inactivity.

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