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I can't access my email in order to get the 6-digit security code. What can I do?
I can login successfully, but needs me to check 6-digit code in email.
Before immigration, login dropbox never needs me to check 6-digit code in email.
After immigration, it needs me to chec...
It is very unlikley you will be able to access the account without access to either a device (mobile possibly?) with Dropbox installed already OR the email.
https://help.dropbox.com/account-access/lost-email-access
You will need to log a ticket with Dropbox while not logged in - even to here so try an incognito browser and use the option to get account support from www.dropbox.com/support.
As of Monday, June 12th the owner of my email domain retired the domain name and ended it's partnership with the email service provider. As a result, I can't log into my Dropbox account. When I try to log in Dropbox sends a code to the email address that doesn't exist. Unfortunately I can't contact Dropbox via a phone because I don't have a business account. How can I resolve this issue?
Rich
Super User II
Super User II
OneDollarEarned wrote:
... my email domain retired ... As a result, I can't log into my Dropbox account. ... How can I resolve this issue?
Ultimately, you can't. If you've forgotten your password or it has expired, or you're being sent a one-time security code to an email address you can no longer access, it's not possible to sign in to the account without access to the email address registered with Dropbox. If it's a paid account you can contact Support to have any future charges cancelled, but they won't provide access to the account if you can't verify the account through the email address.
