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I can't access my email in order to get the 6-digit security code. What can I do?
I can login successfully, but needs me to check 6-digit code in email.
Before immigration, login dropbox never needs me to check 6-digit code in email.
After immigration, it needs me to chec...
It is very unlikley you will be able to access the account without access to either a device (mobile possibly?) with Dropbox installed already OR the email.
https://help.dropbox.com/account-access/lost-email-access
You will need to log a ticket with Dropbox while not logged in - even to here so try an incognito browser and use the option to get account support from www.dropbox.com/support.
Hi Guys,
Can someone help to know how to update my email address since there is no option available?
I'm just requesting to validate the one I set and I don't anymore have access to that one. I even forgot the password and there is no way to recover the account as all the available options suggested are not affordable.
Thanks.
Rich
Super User II
Super User II
JeyGhis wrote:
I'm just requesting to validate the one I set and I don't anymore have access to that one. I even forgot the password and there is no way to recover the account as all the available options suggested are not affordable.
Just to be clear, you've forgotten the password to your Dropbox account and no longer have access to the email registered with the account?
If so, then it's not possible to sign in to the account. You'll need access to the email address in order to receive the password reset information. Your best option will be to contact your email provider and see if they can reactivate your email address.
