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I can't access my email in order to get the 6-digit security code. What can I do?
I can login successfully, but needs me to check 6-digit code in email.
Before immigration, login dropbox never needs me to check 6-digit code in email.
After immigration, it needs me to chec...
It is very unlikley you will be able to access the account without access to either a device (mobile possibly?) with Dropbox installed already OR the email.
https://help.dropbox.com/account-access/lost-email-access
You will need to log a ticket with Dropbox while not logged in - even to here so try an incognito browser and use the option to get account support from www.dropbox.com/support.
I've always been able to login with just email and password, but now a decade later it is wanting me to enter in a 6 digit code sent to the email associating with the account that I no longer have access to. No use contacting Google, I hardly used the email so I just wouldn't even be able to verify anything. The thought of losing all my family pictures from that time makes me ill. Do I need to get a lawyer or how do I go about verifying ownership without the email?
Never turn on two factors but my account now asking me enter password two factors I donât remember my email. But I remember my login and password
- Hannah
Dropbox Community Moderator
Hey Sezqqqq, sorry to see you're having trouble.
Do you mean that it's asking for a 6 digit code, when you try to login?
Your login would be your email address and your password, so if you know your login, that's the email that the code is going to.
Do you still have access to the email address?
- No I canât login my email thatâs a very old email I donât remember password! And not same password old Dropbox login !
