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Keyonkk's avatar
Keyonkk
Helpful | Level 5
4 years ago
Solved

I can't access my email in order to get the 6-digit security code. What can I do?

I can login successfully,  but needs me to check 6-digit code in email.   Before immigration, login dropbox never needs me to check 6-digit code in email. After immigration, it needs me to chec...
account access
Create or delete account
security
  • Nancy's avatar
    Nancy
    3 years ago

    Paddy123, is there any chance you have any devices that are still linked to that Dropbox account (via a desktop/mobile app)? 

     

    If yes, please check their notifications as the one-time code may be there.

     

    Let me know how that goes.

Amitkumar1's avatar
Amitkumar1
Explorer | Level 3
3 years ago
I want to login my dropbox account without email 6-digit security code.
Because my email is inactive on longer time. So I request you.
Please help me for open the dropbox account without security code
I have only email or password. But my email is invalid
  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi Amitkumar1, I hope you're doing well! 

     

    I just sent you an email, I'll be happy to see you there.

     

    Cheers!

  • mairiclaire76's avatar
    mairiclaire76
    Explorer | Level 3
    3 years ago

    Hi  let me know if you have any joy as they told me that there was nothing they could do.

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