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I can't access my email in order to get the 6-digit security code. What can I do?
I can login successfully, but needs me to check 6-digit code in email.
Before immigration, login dropbox never needs me to check 6-digit code in email.
After immigration, it needs me to chec...
It is very unlikley you will be able to access the account without access to either a device (mobile possibly?) with Dropbox installed already OR the email.
https://help.dropbox.com/account-access/lost-email-access
You will need to log a ticket with Dropbox while not logged in - even to here so try an incognito browser and use the option to get account support from www.dropbox.com/support.
Hello again! It's been a while since I last viewed Dropbox. I don't know how I did it before. My newest account is under the current GMAIL address. I had other addresses under which I had accounts here. We never got over the problem of my having all these accounts when I would rather have one. This is a Windows 10 64-Bit system. I have not tried to access Dropbox on my other computer, the Mac Monterey, upgraded from Catalina. When I try to login with an obsolete email address, your site tries to send a security code to that same address, not giving me the option to redirect it to my GMAIL address. Offhand I had an address with a service that I no longer use. So, I have content I cannot access due to email addresses that I have trouble remembering. Please help me get it all under this one, the address I am currently logged in. Thank you.
Rich
Super User II
Super User II
tightpurchaser wrote:
When I try to login with an obsolete email address, your site tries to send a security code to that same address ...
Rich, the problem is not remembering the email address. Your site sends verification, or security codes to that no-good address. At this time I am not going to try to login with those addresses. I had a hard enough time logging in here and don't know how I got in.
