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I can't access my email in order to get the 6-digit security code. What can I do?
I can login successfully, but needs me to check 6-digit code in email.
Before immigration, login dropbox never needs me to check 6-digit code in email.
After immigration, it needs me to chec...
It is very unlikley you will be able to access the account without access to either a device (mobile possibly?) with Dropbox installed already OR the email.
https://help.dropbox.com/account-access/lost-email-access
You will need to log a ticket with Dropbox while not logged in - even to here so try an incognito browser and use the option to get account support from www.dropbox.com/support.
Hi,
I can totally relate....I contacted support@dropbox.com. I no longer had access to my old email. They had me verify some info...I sent a picture I had that was in the dropbox account I lost access to. They were able to have me set up a new email and attach it to that. If that had failed, I was prepared to contact a lawyer or something. Hopefully that first route works for you!
Iâm still in a state of panic, as they are saying they canât help me if I canât access my email account, which despite trying I canât. I canât just lose all these photos and videos, so Iâm trying to work out what my next step is. Everyone has been really lovely, but is does anyone know what the next step is if you disagree with the outcome?
- No any way to sign in only email can access sooooo please pay attention to login gmail account first
- So thereâs nobody else I can communicate with about my issue? For such a big company, I donât believe this can be accurate.
- I have now reached out to legal representation. I donât know if they will be able to help, but I am going to continue trying everything I can to access the information that is mine.
