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I can't access my email in order to get the 6-digit security code. What can I do?
I can login successfully, but needs me to check 6-digit code in email.
Before immigration, login dropbox never needs me to check 6-digit code in email.
After immigration, it needs me to chec...
It is very unlikley you will be able to access the account without access to either a device (mobile possibly?) with Dropbox installed already OR the email.
https://help.dropbox.com/account-access/lost-email-access
You will need to log a ticket with Dropbox while not logged in - even to here so try an incognito browser and use the option to get account support from www.dropbox.com/support.
Rich
Super User II
Super User II
Jimi14 wrote:
My email associated with my drop boxes have all been deleted and can’t get my 6 digit code to access
It's unlikely that you'll be able to gain access to the account without access to your email address. Your best option would be to contact your email provider to see if they can reactivate your email address so you can receive the code.
Otherwise you can try to contact Support directly. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for sign in issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.
Hi thank you I will try log in issues and contact the team
