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Keyonkk's avatar
Keyonkk
Helpful | Level 5
4 years ago
Solved

I can't access my email in order to get the 6-digit security code. What can I do?

I can login successfully,  but needs me to check 6-digit code in email.   Before immigration, login dropbox never needs me to check 6-digit code in email. After immigration, it needs me to chec...
account access
Create or delete account
security
  • Nancy's avatar
    Nancy
    3 years ago

    Paddy123, is there any chance you have any devices that are still linked to that Dropbox account (via a desktop/mobile app)? 

     

    If yes, please check their notifications as the one-time code may be there.

     

    Let me know how that goes.

melville_thomas's avatar
melville_thomas
Explorer | Level 3
3 years ago

Hi - my dropbox is linked to an old hotmail email, so Im not receivin g the 6-digit verificattio.  I would like to change to another email, but I must've created a dropbox in that name already.  So I cant just rename it.

 

Is there an easy why to get around this?

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