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I can't access my email in order to get the 6-digit security code. What can I do?
I can login successfully, but needs me to check 6-digit code in email.
Before immigration, login dropbox never needs me to check 6-digit code in email.
After immigration, it needs me to chec...
It is very unlikley you will be able to access the account without access to either a device (mobile possibly?) with Dropbox installed already OR the email.
https://help.dropbox.com/account-access/lost-email-access
You will need to log a ticket with Dropbox while not logged in - even to here so try an incognito browser and use the option to get account support from www.dropbox.com/support.
- I created a dropbox account years ago using my work email. I have now retired and no longer have access to my work email. When I try to log in it send a 6 digit security code to that old email so I can't log in. It gave me how to add an account or link an account but to do that, I still need to get the code they send to that expired work email.
- Mark
Super User II
How long ago did you last log in? If it was over 12 months ago the data has been wiped.
It is unlikely you can get access to the account, however, have a look at this article. Your best bet is to ask your work if they will reactivate the email.
