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nikksaab's avatar
nikksaab
Explorer | Level 4
2 years ago
Solved

I don't receive the 6-digit code to enter my Dropbox account.

Hi Dropbox! Please help međŸ™đŸœI can’t login to my account Dropbox. I do not receive a 6-digit code to my email address.Help me please.It’s urgent!!!Thanks a lot
account access
emails
security
  • Walter's avatar
    Walter
    2 years ago

    Sure thing nikksaab - you've got :envelope: 

nikksaab's avatar
nikksaab
Explorer | Level 4
2 years ago
Hi Nancy! Yes,I did it. I don't understand what the reason is(( Why can’t I get the code
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

In that case, may we reach out via email to have a further look internally at this point nikksaab?

 

Let us know and we'll use the email address that's linked to your profile here, on our Community.

  • nikksaab's avatar
    nikksaab
    Explorer | Level 4
    2 years ago
    Yes, of course.If possible, please contact me at the email address provided here
    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Sure thing nikksaab - you've got :envelope: 

      • nikksaab's avatar
        nikksaab
        Explorer | Level 4
        2 years ago
        I've just been able to get my 6 digit code.Thank you so muchđŸ™đŸœ I’m very grateful to you.THANKS A LOT!!!

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