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jakob6's avatar
jakob6
Explorer | Level 4
2 months ago

I have an unknown device connected to my Dropbox account

have a Dropbox account on my phone (iPhone 13) and sometimes I open the account on Safari as well, but I always log out. Today, I just opened my account on my phone and found that there are 2 devic...
security
Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 months ago
jakob6 wrote:

Today, I just opened my account on my phone and found that there are 2 devices: The first is my iPhone. The second is iPhone, but it says almost no activity under it.

If you uninstalled and reinstalled the Dropbox app, it could (and often does) register as a new device. Although Dropbox labels it as devices, it's more like installations. The same thing happens on a computer. Uninstall Dropbox and reinstall, and it will show up as a new device on your Security page.

Go to your Security page and check the location for the second iPhone. If it's relatively close to your location, it's likely your device. You can also remove the device from your account from the same page.

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