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gjdarr1954's avatar
gjdarr1954
Explorer | Level 4
1 year ago
Solved

I have restored my email account - how can I have my files restored to my Dropbox?

I have restored my email account and need to have my files restored to my account so I can access them.      I have been unsuccessfull.   
account access
security
  • Jay's avatar
    Jay
    1 year ago

    Hi gjdarr1954, I’d recommend getting in contact with our support team directly to look into this matter in more detail.

     

    You can do this by opening an incognito/private browsing window, while not signed into your account, and accessing this link. 

    From there you should be able to contact support. Make sure to pick an email to which you can receive and send emails from.

gjdarr1954's avatar
gjdarr1954
Explorer | Level 4
1 year ago

Does Drop box have a phone connect number to support? 

Mark's avatar
Mark
Icon for Super User II rankSuper User II
1 year ago
gjdarr1954 wrote:

Does Drop box have a phone connect number to support? 

Only for paying (i.e. not Trial) Business Customers.

 

All support options depend upon what plan you are on and are listed at www.dropbox.com/support. 

 

However, as Rich said you've not actually said what the issue is so nobody can help or assist you. 

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