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I'm having trouble receiving the security code from my phone
i format my phone without taking backup code and now iam trying to login to my dropbox account and asking for the security code over my number for like 4 days and i didn't get any thing
Richard P.
Super User alumni
Super User alumniAs per the article Robert linked to:
If you're not receiving text messages, you've lost your phone, or your mobile authenticator app isn't working, you should disable or reset two-step verification on the Security tab of your Dropbox account settings.
and
Recover your account with your emergency backup code
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When prompted to enter your security code, click I lost my phone.
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Enter your emergency backup code and press Disable two-step verification.
If you have lost your emergency backup code, and you are not receiving any two-step verification text messages, and the steps in that help article are not helping, then there is little you can do to recover the account.
Once you enable two-step verification, Dropbox will not grant you access to that account without the emergency backup code. If you lose that code, the account is also lost.
