Your workflow is unique 👨‍💻 -  tell us how you use Dropbox here.

Forum Discussion

MajinBrut's avatar
MajinBrut
New member | Level 1
1 year ago
Solved

I'm not receiving the password reset email. What can I do?

Hi,  can't recover my other (older) account, which is obviously associated to another mail. I tried to get a mail to create a new password but I didn't find anything in the "inbox" and "spam" folder....
  • Walter's avatar
    Walter
    1 year ago

    Does this mean we're good to go ahead and send you an email from our end to investigate further MajinBrut ?

About Security and Permissions

Find answers to your questions about Dropbox account security and permissions.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!