Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

bimlloyd's avatar
bimlloyd
New member | Level 2
2 years ago
Solved

Is it possible to discover and claim accounts that use corporate email addresses?

I'm a sysadmin for a startup business, and I'm trying to unify all of our cloud tools and accounts. I'm trying find out how many of our employees have created "personal" drop box accounts using their business email address. Is it possible to discover and claim accounts using our domain email address if I sign up for a Dropbox "Team" account, or is there another tier that this is possible with?

Admin Console
Permissions
security
Team admin
  • Jay's avatar
    Jay
    2 years ago

    Hi bimlloyd, thanks for contacting us.

     

    There are two separate features available, depending on your plan. Domain verification and invite enforcement is available for Dropbox Advanced, Business Plus, and Enterprise plans.

     

    A more powerful version, namely domain insights and account capture, is available for Enterprise plans only. You can see the differences between them by looking at the linked articles.

     

    If you have any further queries, feel free to message back.

2 Replies

Replies have been turned off for this discussion
  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi bimlloyd, thanks for contacting us.

     

    There are two separate features available, depending on your plan. Domain verification and invite enforcement is available for Dropbox Advanced, Business Plus, and Enterprise plans.

     

    A more powerful version, namely domain insights and account capture, is available for Enterprise plans only. You can see the differences between them by looking at the linked articles.

     

    If you have any further queries, feel free to message back.

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!