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Graham-7
3 years agoHelpful | Level 5
Is the email: em-s.dropbox.com legitimate? [Answer: Yes]
I have received an e-mail telling me of a new document available for me in Dropbox. The e-mail is from an address that ends with " em-s.dropbox.com ". Can anybody confirm that " em-s. " is a valid adjunct to " dropbox.com ", or is it sooner a trick?
Thank you.
Hi Everybody,
I can confirm that these emails were sent from the Dropbox domain and are not harmful. This is one of the official domains Dropbox uses to send out emails. You can find the full list of domains here: https://help.dropbox.com/security/official-domains.
You can safely ignore them, though there was no negative impact to your account if you did click through the emails. You should not receive anymore emails of this type.
Regards,
Ben
122 Replies
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- Banzai Beagle3 years agoNew member | Level 2
- moki3 years agoNew member | Level 2
got one like this as well today
Just a heads-up – you've got a shared file waiting for you. Click the button below to check it out whenever you're ready!
- Gauermarketing3 years agoNew member | Level 2
Same here. Received August 25 with a legit Dropbox addy (although I never use Dropbox) and absolutely no info on sender.
- rockzilla25203 years agoHelpful | Level 5Same!!
- Bernard3 years agoNew member | Level 2I received same message at 4:34 this morning.
I'm not sure it is safe. No friend told me they had dropped something for me. - michelledawncanary3 years agoNew member | Level 2
I received email from the same address yesterday. Logged in and there was nothing waiting (nor was I expecting anything). Scam?
- M Gotts3 years agoNew member | Level 2
I, too, received the exact same type of email yesterday. Same subject and body. No identifiable person supposedly sharing files. Logged into Dropbox manually (never click on links in suspicious emails...) and there is no indication of anything new being shared or notification of someone attempting to share. Hmmm...? I'm doing a little digging on the mail headers at the moment. Seems legit so far. Maybe some glitch on Dropbox's end? No obvious phishing, so if it is malicious it appears to have not worked correctly.
- eg_smith3 years agoNew member | Level 2
I agree, I want to email someone at Dropbox too as I also just got this email and am worried it's a scam or a virus.
- eg_smith3 years agoNew member | Level 2
I also got it - definitely concerning and I wish there was better communication from Dropbox
- RelativelyStatic3 years agoNew member | Level 2
I received the same email on my gmail but I only have a Dropbox account associated with outlook email. Something is definitely off. Gmail also shows that it is verified by the sender. Reporting it as spam.
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