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Forum Discussion
Graham-7
3 years agoHelpful | Level 5
Is the email: em-s.dropbox.com legitimate? [Answer: Yes]
I have received an e-mail telling me of a new document available for me in Dropbox. The e-mail is from an address that ends with " em-s.dropbox.com ". Can anybody confirm that " em-s. " is a valid adjunct to " dropbox.com ", or is it sooner a trick?
Thank you.
Hi Everybody,
I can confirm that these emails were sent from the Dropbox domain and are not harmful. This is one of the official domains Dropbox uses to send out emails. You can find the full list of domains here: https://help.dropbox.com/security/official-domains.
You can safely ignore them, though there was no negative impact to your account if you did click through the emails. You should not receive anymore emails of this type.
Regards,
Ben
122 Replies
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- Youngnz2 years agoNew member | Level 2Just got the same message now too.
- Sai_O_Nara2 years agoNew member | Level 2Same here
(BTW, We are in 2023 maybe you can allow us to put screenshots here directly ???
No ???)
Bonjour Saï,
Nous vous informons qu’un fichier partagé vous attend. Cliquez sur le bouton ci-dessous pour le consulter.
Continuer
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Dropbox, Inc., PO Box 77767, San Francisco, CA 94107, États-Unis - Dirty_dancin1962 years agoNew member | Level 2I received the same email about 8 hours ago. It’s spam. There’s an option at the bottom to unsubscribe. I clicked on that and it took me to a link on the official site ‘to stop getting emails about how to get the most from your Dropbox account click unsubscribe’. So that’s exactly what I’ve done.
- plumbtwit2 years agoNew member | Level 2
I had the same in the early hours of this morning. I have forwarded it to abuse@dropbox.com to look into. It seems strange that it doesn't say who it is from either! I will let you know if I hear anything back.
- trevormills2 years agoNew member | Level 2
I've just received the email shown below - see screenshot.
Haven't clicked the link but checked my Dropbox account.
No new files have been added to my Dropbox account for some time.
Looks like a scam but seems to originate from an official Dropbox domain.
- theloaf2 years agoNew member | Level 2I got it too
- 2Niels2 years agoExplorer | Level 4
Received exactly the same. The sending email address seemed legit, but no new files in my DropBox.
Took the opportunity to clear out some files and changed my password as a precaution.
- rockzilla25202 years agoHelpful | Level 5I did. Funny thing is, it was a file from someone I no longer communicate with and I had previously deleted the file.
- Tuscawilla2 years agoNew member | Level 2
I received the same email but it looked fishy to me because normally it says who sent the files. I logged in to my account & there were no new documents shared with me.
- Frog232 years agoNew member | Level 2I received it also. Took me to a folder I thought I had deleted and shared with someone I hadn’t communicated with in years. Didn’t look for the file, unshared and deleted folder straight up.
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