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dwu888's avatar
dwu888
New member | Level 2
2 years ago
Solved

Is this email from Dropbox scam or not?

Just receive the following email. I think it's a scam. Thought?   On Wednesday, September 25, 2024 at 09:21:26 AM CDT, removed <no-reply@dropbox.com> wrote:     removed is requesting files ...
  • Megan's avatar
    2 years ago

    Hey dwu888, thanks for posting here! 

     

    If you take a look at the email address of the sender, you will see that it uses a legit Dropbox domain, meaning this is a legit Dropbox email.

     

    However, if you don't recognize the sender, or the info they're asking from you, then I'd highly suggest that you ignore the email, and avoid clicking on any of the links too. 

     

    You can always use this link to report suspicious content too. 

     

    If you have any questions, I'm here! 

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