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makugx's avatar
makugx
New member | Level 2
2 years ago

I've had a security breach and I can't reach out to customer support

Hello,    I noticed some key files were deleted and some logins happen from impossible locations.  I can't figure out how to approach dropbox for support.  What a crappy service, after paying for...
security
makugx's avatar
makugx
New member | Level 2
2 years ago

Yes, I'd like to be patched to them so they can help me analyze where someone else joined from. It's mostly different cities in USA and theres a device I dont recognize. 
This shouldn't be. 

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey makugx - sorry to jump in here, but I just followed up via email so that we can have a further look internally.

 

Whenever you get the chance, please have a look at your inbox and we'll take it from there. 

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