We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
rebnj
2 years agoExplorer | Level 3
Link to G2 review not working
Hi. Not sure where the best place to post this was but I received an email from no-reply@em-s.dropbox.com asking me to review Dropbox on G2 for a chance to win a gift card but the link on the email was not working so I had to go to G2 directly. I was worried the link was malicious so wanted to let you know.
6 Replies
- Jay2 years ago
Dropbox Community Moderator
Hi rebnj, thanks for messaging the Community.
It's possible that this is a genuine email, though there is a possibility for the email sender to be spoofed.
Did you provide any information on the link you clicked?
This will help me to assist further!
- rebnj2 years agoExplorer | Level 3
I couldn't provide any information because even when I clicked the link, it didn't open my browser. That's why I figured it wasn't spam or phishing because I wasn't even redirected to another page.
- Jay2 years ago
Dropbox Community Moderator
Thanks for the information. I'd recommend ignoring this email in this instance for your own security.
- rebnj2 years agoExplorer | Level 3
Will do and can you confirm that email address is a valid Dropbox one?
- Jay2 years ago
Dropbox Community Moderator
The best option is to forward the email entirely to abuse@dropbox.com for the appropriate team to view the email on their end.
- rebnj2 years agoExplorer | Level 3
Ok will do.
About Security and Permissions
Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!