We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
John Fjoelner-Larsen
3 years agoNew member | Level 2
Log on issue due to closed e-mail account
Dear all
I have an older account with pictures on which I cannot anymore access.
Problem is when I try to log in the system send an e-mail to my old and closed account.
How do I get...
Hannah
Dropbox Community Moderator
3 years agoHey John Fjoelner-Larsen, if you're still having trouble logging in, I would also suggest opening a private browsing/incognito window and going to this page, to submit a help request to our support team.
About Security and Permissions
Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!