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PV10's avatar
PV10
Explorer | Level 3
4 years ago

Look for advice on best practices when offboarding users

Hey all! Currently the process for offboarding users is pretty straightforward. Once a termination occurs, we transfer the data to the user's manager and delete the account. We haven't run into any i...
dropbox business
Offboarding
PV10's avatar
PV10
Explorer | Level 3
3 years ago

Hey Jay - thanks again for the response!

 

Do you have any idea how others are currently dealing with Shared Links when they offboard users? Do they just let the account exist perpetually, do they just deal with regenerating new Shared Links, or something else that I'm overlooking?

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

We don't have any responses from other team admins on this query, however, keeping a user's account enabled perpetually isn't something that is normal, since it is a waste of a license, and a possible security risk. 

 

Therefore, they'd either have to recreate the links, or, to prevent this situation in future, have the team admin, or a senior member (who isn't likely to leave soon) create the links themselves.

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