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erinrg's avatar
erinrg
New member | Level 1
1 year ago

My account has been taken over and I need help

My account was hacked this morning. I received an email stating that my email was changed. All of the files are gone and I am no longer dropbox plus - downgraded to basic. Please please please DROP...
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erinrg's avatar
erinrg
New member | Level 1
1 year ago

I am a paid member but my account was hacked so I had to sign up again as a basic member just to submit the inquiry. 

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    1 year ago
    erinrg wrote:

    I am a paid member but my account was hacked so I had to sign up again as a basic member just to submit the inquiry. 

    Ah, unfortunately then its just a waiting game. 

    Unless, if you are still logged in on your desktop you log one via that and reference one of the other tickets (closing duplicates as Rich said). 

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