Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
DaveH15236
3 years agoExplorer | Level 3
Need to give permission to a new user but I only have edit ability.
I can edit files on our church Dropbox, but I can't add a new member. The Dropbox 'owner' has an account, but he passed away a year ago. I know his Dropbox account id and password but when I log in i...
- 3 years ago
There wouldn't be a method of doing so, since this is a security measure.
As you don't have access to edit the membership of the shared folder, the only option left would be to copy the data into a new folder on your account, and then share that folder with everyone else.
Once you're certain everyone is in your folder, you can ask them to remove their access to the old shared folder.
Rich
Super User II
3 years ago
DaveH15236 wrote:
It is a shared folder. When I attempt to add users I get this message 'You don’t have permission to manage membership of this folder'. Apparently only the owner has that permission.
In this case your only options will be to either get access to the owner's email (just note that you shouldn't be signing in to someone else's account as it's a terms violation), or to start a new shared folder, re-invite everyone to it and move the content from the old folder to the new folder.
DaveH15236
3 years agoExplorer | Level 3
The Dropbox 'owner' has an account, but he passed away a year ago. I know his Dropbox account id and password but when I log in it sends an email with a login code to his .comcast email account. Is there any way that I can login to his Dropbox account without Dropbox sending a code to the .comcast email?
- Jay3 years ago
Dropbox Community Moderator
There wouldn't be a method of doing so, since this is a security measure.
As you don't have access to edit the membership of the shared folder, the only option left would be to copy the data into a new folder on your account, and then share that folder with everyone else.
Once you're certain everyone is in your folder, you can ask them to remove their access to the old shared folder.
- DaveH152363 years agoExplorer | Level 3
I duplicated the folder and it seems I am now the owner of that so I should be able to give others access. Thank You
- Jay3 years ago
Dropbox Community Moderator
Glad to have helped out on this matter. If you need any further assistance in the future, please let me know.
Enjoy the rest of your week!
About Security and Permissions
Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!