You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
"This account has been marked as inactive. Contact the team admin" error, but I am the admin
I was using my account and then after coming back to my account an hour later the log in now fails and saidsThis account has been marked as inactive. Contact the team admin, which is my account. No explanation or way to solve this has been given, it cant be due to inactivity because I was just using it.
Why am I seeing guests accessing my Dropbox Paper document?
Hi there, I'm a big fan of Dropbox Paper and been using it for a long while. 2 questions: Is this product still being developed, or will it be sunset at some point? On my Dropbox paper document, I see several badges of many guest users viewed it at the top right corner, although the document is totally private and not shared with anyone. Should I be worried? I access the Dropbox Paper documents mainly through my laptop and sometimes from my iPhone; both are logged into my Dropbox account.
Files in shared links show my exact location, why?
I use drop box for a number of things. I just had someone who has been with me for a while with my drop box tell me he got an exact location from my drop box. he sent me a picture of my exact location on that file. This is a huge safety issue. I have an iPhone 16pro Dropbox version : 402.2.2
Dropbox account seems to have been hacked, how can I proceed?
An unauthorized person hijacked our basic Dropbox account and sent an email invite to an undisclosed number of recipients. The content of the email invite may have malicious content/link to a .pdf file. We noticed the unusual behavior as the owner of the Dropbox account was overseas (unaware) and the recipients tried to contact the Dropbox owner to see if it was legit or not. We reset the password and set the 2-factor authentication. However, today a ‘Reminder’ email notification was sent out by the same account to an unknown number of recipients. Questions: How do you determine (who) the email addresses the initial invitation email was sent to and the number of recipients? We want to send an email blast to warn them not to click on the link in the invite. How do you disable the reminder email notification of the original invitation? Any other advice? Shall we delete this account? Thank you in advance for any advise or recommendations. LPJ
This setting won’t apply to people who join this folder to collaborate
Hi all - I have a shared folder. If I have it set so that "Only people invited can access", how would that change for a collaborator? I see the note "This setting won’t apply to people who join this folder to collaborate" and just want to ensure that only people added can view/edit the folder and the link can't be shared with others.Prevent the Dropbox settings from being changed (OSX)
Is there a way to prevent the Dropbox settings from being changed via the icon in the taskbar? I would like a co-user of my OSX laptop to only have access to certain folders in my Dropbox. I have hidden all other folders in Dropbox in his user setup, but the settings can still be changed at any time via the taskbar icon. Can this be set via the user permissions in OSX? Thank you for your advice, Thomas
I lost my phone, therefore I can't log into my old Dropbox account
hello i lost my phone so thats why i cant login my old account and i also trying to login after 2 or 3 years i have email paswrd but when i am logging in they said we sent a code on your email or linked device. but i didnt received any code on my email and i told you i lost my phone plzz help
