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19 Topics
How to remove third party app permissions?
A third party iOS print app requested access to my Dropbox contents for the purpose of printing individual files to a printer without AirPrint support. It failed miserably. How, in Dropbox, may I manage which third party apps have access to my account contents so I may revoke it? Thank you.Solved3KViews0likes4Comments
Manage Dropbox access for sub-folders
Hello Dropbox community, I have a shared team folder that has multiple subfolders, and I want to gave permission on the subfolders just to certain people from the team, not all the team to see all the subfolders, but when I want to remove someone access for a subfolder it pops up a message to remove the access from the parent folder too. Can you help me?Solved1.9KViews0likes4Comments
Accidental folder move prevention on Dropbox Business team
Our company uses Dropbox for Business. Currently our folder structure is Lawyers and then under that we have Amy, Brian, Chris, etc (the names of the lawyers). The under each lawyer we have dozens of different subfolders for the different cases. The other day an employee accidentally dragged Chris into Brian and it caused us to be down as thousands of files were moved and then we had to move them back and wait for everything to sync to everyone's computers. I'm wondering if we can limit this kind of damage by moving Amy, Brian, Chris, etc to the top level and then changing the setting Admin console, Settings, Content, Top-level content management from Everyone to Only Admins. Then they wouldn't be able to move Chris to Brian if they're not an admin. They would still be able to work as they are now and edit the subfolders and files, correct?1.4KViews0likes8CommentsHow can I remove permissions for a single user from a specific folder?
Dropbox Plan Business Are you a Team Member or Admin? Admin (but just a business owner...not very tech savvy) Do you have access to the email linked to the account? yes Are there any devices connected to your Dropbox account? All employee laptops are connected to the account and they all have the relevant shared folder stored locally as well as in the cloud. Question or Issue I am an admin on a business account. We have a common folder where all of our client files are stored. I hired a new employee that has a conflict with one of our client matters, and we need to wall them off from that one single file among hundreds, while maintaining access to every other file within that folder. The folders permissions use the group that includes all employees, and this person is a member of that group. What is the easiest way to wall them off from this one sub-folder while maintaining access to the other hundreds of files in this shared folder?115Views0likes2Comments
I'm a Dropbox team member; How can I make myself an admin?
Hello there, The person that created our Dropbox is no longer interested in being the "Owner" and will not help on passing the torch. I am a user and on the Board for the Not-For-Profit that utilizes the account. I need to remove him and make the society the owner. Help please!!Solved1.4KViews1like9Comments
Audit file/folder access for large Business / Group Dropbox account
I've taken over management of an organisation with several large business dropbox accounts. I can see we have a large amount of data that has been shared with external parties, there has been no oversight of this and it would appear that there are some documents that are sensitive that have been shared that shouldn't have been. I really need to audit the entire tenant, and I will need to do so reasonably regularly going forward, but I can't seem to find the tools to do so. Other threads on this site suggest that our only option is to use the the command line API tool to script our own audit of Dropbox access? Can you confirm that this is the case? To be explicit, what I am looking for is to be able to list folders / folder paths and which groups or individual users are able to access that folder, or if some other sharing feature has been used to allow access to those files outside of the immediate users that have primary access to the dropbox tenant. Are there any tools that allow this for Dropbox?2.3KViews1like5Comments
Apr 20 2024 Team Folder / Personal Folder Update is affecting my workflow
RE https://help.dropbox.com/plans/upcoming-business-team-changes#beforechecklist This has created a HUGE NIGHTMARE!!! Have called into support and created several tickets to this but doesn't seem there's any urgency or response from the 'escalation team' 1. As an ADMIN I cannot see or manage ALL of the folders and files in our Dropbox account because of the Team and Personal Folders - So now I can't see what data is being duplicated and increasing our storage. 2. As an ADMIN I cannot move data from a Team Folder. Also cannot COPY data out of a Team Folder, can only move or copy into another Team Folder 3. Paths and mappings have been ruined to our local data and Synology NAS devices using Cloud Sync. - Now this requires us choking our bandwidth for days/weeks so that we can restore our local data.3.1KViews1like8Comments
Converted all Team admins to members while setting up Okta SSO
Hi, I was wondering if someone could help me here. I was setting up Okta SSO for Dropbox Business and it did not go according to plan. By mistake, I converted all Team admins to Members. According to Dropbox documentation(https://learn.dropbox.com/video-library/install-sso-dropbox-okta), I should have gotten an option to assign a role to the user while assigning the app in Okta but I did not get that option and by default, the app was assigned to the user as a member. My mistake for assigning the app to Team Admins first. Anyway, not I do not have any team admins and would like to get that access back. I have already opened a ticket with support but is there any other way?Solved1.7KViews0likes8Comments
Team member can't access team folders
I dont know where this question is supposed to go. Please excuse me if i am in the wrong place. I created a team and 2 team folders. I invited team members. One of them has accepted and shows on the admin dashboard as a member. She can see the team folders but the icons are grayed out and she cannot access them. What can i do to give her access?Solved2.1KViews0likes6Comments
