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DaveH15236's avatar
DaveH15236
Explorer | Level 3
3 years ago
Solved

Need to give permission to a new user but I only have edit ability.

I can edit files on our church Dropbox, but I can't add a new member. The Dropbox 'owner' has an account, but he passed away a year ago. I know his Dropbox account id and password but when I log in i...
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  • Jay's avatar
    Jay
    3 years ago

    There wouldn't be a method of doing so, since this is a security measure.

     

    As you don't have access to edit the membership of the shared folder, the only option left would be to copy the data into a new folder on your account, and then share that folder with everyone else. 

     

    Once you're certain everyone is in your folder, you can ask them to remove their access to the old shared folder.

DaveH15236's avatar
DaveH15236
Explorer | Level 3
3 years ago

The Dropbox 'owner' has an account, but he passed away a year ago. I know his Dropbox account id and password but when I log in it sends an email with a login code to his .comcast email account. Is there any way that I can login to his Dropbox account without Dropbox sending a code to the .comcast email?

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

There wouldn't be a method of doing so, since this is a security measure.

 

As you don't have access to edit the membership of the shared folder, the only option left would be to copy the data into a new folder on your account, and then share that folder with everyone else. 

 

Once you're certain everyone is in your folder, you can ask them to remove their access to the old shared folder.

  • DaveH15236's avatar
    DaveH15236
    Explorer | Level 3
    3 years ago

    I duplicated the folder and it seems I am now the owner of that so I should be able to give others access. Thank You

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Glad to have helped out on this matter. If you need any further assistance in the future, please let me know.

       

      Enjoy the rest of your week!

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