Forum Discussion

JoshH_'s avatar
JoshH_
New member | Level 2
4 years ago

Need to talk to a Dropbox support member ASAP. How can I contact them without a business account?

I need to urgently contact Dropbox support regarding a serious security concern, but I can't find a phone number for contacting them without a business subscription. Can you please give me a method o...
security
Fmolyneux's avatar
Fmolyneux
New member | Level 2
3 years ago

This is not urgent, I just want to talk to someone in charge of my account who can answer some questions for me

 

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    3 years ago
    Fmolyneux wrote:

    This is not urgent, I just want to talk to someone in charge of my account who can answer some questions for me

    Phone support is only available with a Business account. If you have a Business account, you can initiate a call-back via the Help option in your Admin console. Otherwise, you can find the support options available to you while you're signed in on the Support page.

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

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