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Forum Discussion
No access to the email address to verify my account
My name is Julio Trostchansky, and my account is registered under the email address [removed per the Community's Guidelines]. Unfortunately, the server for that email domain has been shut down in my ...
Walter
Dropbox Community Moderator
Dropbox Community ModeratorHi Juliot - sorry to hear about this.
Have you taken a look at this Help Center article by any chance?
Let me know and we'll take it from there, Julio.
Until recently, I was able to access my account without any problems. However, unexpectedly, I began being asked for a two-step verification code sent to my email—despite never having set up this additional layer of security, precisely because I was aware I could lose access to that email. As a result, even though I still have my correct login credentials (email and password), I’m now unable to access my account.
- Mark
Super User II
I began being asked for a two-step verification code sent to my email—despite never having set up this additional layer of security, precisely because I was aware I could lose access to that email
Dropbox have always had this in place and randomly do it when connections are from a new location or to check on security.
It isnt two-factor authentication you set up, its part of Dropbox T&Cs for everybody that its in place.
