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KayITSolutions's avatar
KayITSolutions
New member | Level 2
8 months ago

Not receiving the 6-digit code email to log in to my account

Good Day,  I am attempting to login to my work dropbox account, i am being asked to provide a authentication code that would be sent to my email address however i am not receiving this code. I have...
account access
KayITSolutions's avatar
KayITSolutions
New member | Level 2
8 months ago

Thank you for the suggestions so far. Our  system admins are not blocking the service as i tested creating a ticket with another email address and got an email confirmation. That ticket number is :25188818

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    8 months ago

    Thanks for the ticket number, KayITSolutions!

    I passed your comments along and raised the priority of your ticket, so a member of our team will get back to you really soon.

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