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Hannah
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3 months ago

Re: 2FA is not working and our account has been locked

Hey wontonmedia, sorry to hear about this.

Can you let me know exactly what you see when you try to sign in to the account?

What is the issue with 2FA exactly? Any additional details along with a screenshot of what you see, would be really helpful.

Just make sure to edit out any personal info on the screenshot.

Thanks.

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