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Forum Discussion
Really old Dropbox account. How do I recover these photos?
I filled up my Dropbox account with pics and then totally moved on some years ago. How do I recover these photos? And i don't use the same email anymore (Hotmail)
Hi,
I used dropbox many years ago (2014-2015) and I know I uploaded a lot of photos. The problem is that i don’t remember what email address I used, I tried a few ones that I know I had but can still not find anything. Is it possible to retrieve an account or see more detail by only searching in my name?
I used dropbox many years ago (2014-2015) and I know I uploaded a lot of photos. The problem is that i don’t remember what email address I used, I tried a few ones that I know I had but can still not find anything. Is it possible to retrieve an account or see more detail by only searching in my name?
- Hannah
Dropbox Community Moderator
Hey EEneo, welcome to our Community.
When was the last time you logged in to this account? Because if it's been more than a year, it likely doesn't exist anymore, due to inactivity.
Can you check your email accounts or emails from Dropbox, to see if you can find that out?
- Mark
Super User II
EEneo wrote:
Hi,
I used dropbox many years ago (2014-2015) and I know I uploaded a lot of photos. The problem is that i don’t remember what email address I used, I tried a few ones that I know I had but can still not find anything. Is it possible to retrieve an account or see more detail by only searching in my name?Hi
There is no way to find an account by name etc. The only way is email. BUT as has been said if you last logged in 12+ months ago said account would have now been removed.
