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Forum Discussion
Really old Dropbox account. How do I recover these photos?
I filled up my Dropbox account with pics and then totally moved on some years ago. How do I recover these photos? And i don't use the same email anymore (Hotmail)
Hi Hannah,
Yes they were. I did some kind of back up of my own files on my dropbox at some point.
I have two questions:
- if the account was deleted, does it mean that the others are not able to access my files anymore?
- how can I know if the files were deleted? I can send copies of my ID and everything to prove it's me. I can also provide proof from my employer that it was indeed my email.
If others kept on accessing my files shouldnt that make the account and files still accessible? I did not access my account in the last year. I am windering if the fact that they access my files, from their account, would keep my account alive.
- Rich
Super User II
Am761 wrote:
If others kept on accessing my files shouldnt that make the account and files still accessible?
No. Accessing an account refers to signing in. Also, someone accessing files in a shared folder are accessing their own copy of the files in their account; they aren't accessing files in your account. When files are shared, each person has their own copy.
Unfortunately, if you haven't accessed the account in over a year, the account and the files within it are already deleted and cannot be recovered. If you're in contact with anyone with whom you shared files, they may still have a copy of those shared files.
