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Remote Management Access by Dropbox Inc. on my Mac laptop
I have a problem with Dropbox that is not related to my own Dropbox account.
I have a dropbox employee okla login on my laptop and cannot do anything before logging into upon start up and setting u...
Walter
Dropbox Community Moderator
Dropbox Community ModeratorHey there CosmicPlumber, thanks for bringing this to our attention.
Would it be OK if we reach out via email to have a further look internally?
Let us know here and we'll use the email address that's connected to your profile on our Community.
Hi Walter,
Yes, please reach out via email. Thank You for the prompt response.
- Megan
Hi CosmicPlumber, I can see that a member of our Support team reached out internally.
Can you confirm that you can see their email?
- Yes, I received an email. Will reply shortly.
Hi @Walter,
I have the same problem mentioned here. Can you give me support?
I use email which is in my profile.
Thank you for your help- Walter
Hey namnguyen0690, thanks for letting us know about this.
I've just sent you an email to have a further look internally, so please have a look at your inbox and we'll take it from there.
hi,i am gelimujiao from China,i purchased a second-hand Macbook pro from market and i didnt know it is locked by Dropbox,inside MDM profile,so if who can help me remove it, i cant use it now, thank you all the time,the Sn is ***
- Megan
Hey there, gelimujiao, thanks for posting here today!
When you say that the device is locked by Dropbox, would you be able to let me know more about this?
Is there any chance that you wish to remove a previous Dropbox account from the device? If you have any screenshots feel free to share them with me, just make sure none of your personal info is shown there.
Keep me posted!
- I don't know how to add images on this text area so i can provide my SN hope you can remove it, appreciate
- I’ve got the same problem. Can someone help me?
Hello I'm in a similar situation, could I the support team also reach out to me too? Thanks!
- Jay
Hi NewOutlook, as you mentioned you're in a similar situation, could you let us know more detail about what you're seeing?
A photo of the login screen (without any personal info) would also help us greatly.
Sure, I was trying to install a new iOS on a mac mini 2014 I just received, but after going through the installation, I got a popup that said 'Remote Management' and it said something along the lines of 'This computer can be monitored by Dropbox'.
