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CosmicPlumber's avatar
CosmicPlumber
Helpful | Level 5
3 years ago
Solved

Remote Management Access by Dropbox Inc. on my Mac laptop

I have a problem with Dropbox that is not related to my own Dropbox account. I have a dropbox employee okla login on my laptop and cannot do anything before logging into upon start up and setting u...
account access
security
  • Sam DBX's avatar
    Sam DBX
    3 years ago

    Hi all,

     

    If you are seeing or experiencing issues with a remote management access by Dropbox Inc, please reach out to our support team, as we’ll need to check private information like the serial number and/or SN ID of the device.

     

    Thank you,

    Sam 

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi CosmicPlumber, I can see that a member of our Support team reached out internally. 

 

Can you confirm that you can see their email?

CosmicPlumber's avatar
CosmicPlumber
Helpful | Level 5
3 years ago
Yes, I received an email. Will reply shortly.

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