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Forum Discussion
dominorodgers
6 years agoNew member | Level 2
Remove from Team and revert back to Personal Dropbox
I have had a personal Dropbox for years which I use to do all my work, store photos, share files with clients and colleagues etc...
I had a new client wanting to share files via Dropbox and without...
- 6 years ago
dominorodgers wrote:
While I can see that it says on my Personal files that I am the only member, assuming the client can't see the files ...
They can't see your files normally, but if they're on a Business Advanced or Enterprise plan, then the team admin has the capability to sign in as you and would be able access your files.
Is there a way for me to remove myself from the Team?No. You need the team admin to convert your account back to an individual account. It's important that they don't simply remove you from the team. Doing so would delete your account and your files. They need to convert you back to an individual account.
And if so will that simply go back to my normal plan?If you were on a paid plan before joining the team, then you would have received a prorated refund for any time remaining on your account. When your account is converted back, it will be a Basic account, and you'll need to resubscribe if you were previously on a paid plan.
dominorodgers
6 years agoNew member | Level 2
It does seem to be a complete nighmare and I am glad I am not the only one this happened to. The fact that you can't remove yourself from a team is beyond ridiculous and the fact an admin can access your supposedely private files by logging in as you is terrifying!
Thankfully my client was happy to remove me from the account and restore me back to my own account - BUT since then my whole Dropbox has gone a bit mad and has affected my whole laptop. Everything that was stored locally on my machine in Dropbox somehow got removed?! Now everytime I want to open a file it has to re-download it using smart sync, which although irritating is fine when I have wifi available, but a disaster when I don't - the beauty of Dropbox and storing stuff locally was that I could still happily access my files when I didn't have wifi! This might just me being a bit slow and not getting the settings right?! Either way it is further annoying as my data modified sorting is now all off too, as the date of everything was showing as the data that my account was recovered!! As far as I can see I haven't lost files which is the main thing, but still I am super annoyed that clicking on one email link to what I believed was simply a shared folder can have caused me such upheaval....
KCACWillDo
6 years agoNew member | Level 2
Frustrating is an understatement! Especially when I have no choice right now but to work form home :-(
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