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Remove from Team and revert back to Personal Dropbox
I have had a personal Dropbox for years which I use to do all my work, store photos, share files with clients and colleagues etc...
I had a new client wanting to share files via Dropbox and without paying much attention I clicked on the email invitation thinking it was to a shared folder like I have done many times previously, but actually looks like it was an invite to join their team...
So now it appears that my personal Dropbox has been completely taken over and I am now a part of their team!
While I can see that it says on my Personal files that I am the only member, assuming the client can't see the files, it really isn't ideal and would like to reclaim my own Dropbox for myself.
Is there a way for me to remove myself from the Team? And if so will that simply go back to my normal plan?
Any help on this much appreciated as don't want to risk loosing access to my own files and account...
dominorodgers wrote:
While I can see that it says on my Personal files that I am the only member, assuming the client can't see the files ...
They can't see your files normally, but if they're on a Business Advanced or Enterprise plan, then the team admin has the capability to sign in as you and would be able access your files.
Is there a way for me to remove myself from the Team?No. You need the team admin to convert your account back to an individual account. It's important that they don't simply remove you from the team. Doing so would delete your account and your files. They need to convert you back to an individual account.
And if so will that simply go back to my normal plan?If you were on a paid plan before joining the team, then you would have received a prorated refund for any time remaining on your account. When your account is converted back, it will be a Basic account, and you'll need to resubscribe if you were previously on a paid plan.
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I accidentally added someone to my team as a member. How do I remove him from my team without blocking their entire account?
I still want him to have acces to one of the folders.
- Mark
Super User II
You will need to REMOVE him from the Team via the admin panel (not delete!) and then share the folder individually with him.
Note that he will need an account large enough to access it, so, if its over 2gb he will probably need to pay for an upgrade.
I have had the same issue and I want the DropBox teams to know that the process of moving a personal account to a Pro has completely shattered my confidence in the DropBox service. There is absolutely flabbergasting that in just one clan and with absolutely no explanation of consequences, nor ability to cancel, all your content is now managed by someone else without the ability to regain control by your self but ask for a permission of the 'new owner' of your content.
10+y of paid subscription will now go to another service, my trust is gone and I am superbly upset.
So will I have to pay for it again, even though I already paid for a year?
I didn't receive a refund. I've had an account for years and now because of this weird error, I need to go back in and pay when I already have?
- Mark
SparkleCindy wrote:
So will I have to pay for it again, even though I already paid for a year?
When you join a Team you are refunded the fees. So, you wont have paid 🙂
