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fuserr's avatar
fuserr
Explorer | Level 4
3 years ago
Solved

Someone opened some old cryptocurrency files on my Dropbox, how?

Hello,   As you can see from this screenshot, someone opened some files in my Dropbox, all these being old cryptocurrency wallets (there was nothing inside fortunately). If I check from the ...
account access
Permissions
security
  • Megan's avatar
    Megan
    3 years ago

    Hi fuserr, I just sent you an email, and I'll be happy to see you there!

fuserr's avatar
fuserr
Explorer | Level 4
3 years ago

So what other could it be theoretically?

1) A software on my desktop that has access to my synced folders (if I just copy a file it does not show up in the recent activities, so in which case does it show up?)

2) password + 2fa = not an option because there are no more accesses on the log

 

Again: the 3 files that have been "opened" are all files that have something to do with wallets, this really cannot be a coincidence. 

I even had no antivirus software active more than windows defender so I don't know what else could be accessing those files.

 

Would you mind escalating this issue to a specialist?

 

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi fuserr, based on all the checks that you did, it seems that everything is okay. 

 

However, I definitely see where you're coming from, and your need to be extra safe. If you wish, I can open a ticket on my end for you, in order for us to have a closer look into this. 

  • fuserr's avatar
    fuserr
    Explorer | Level 4
    3 years ago

    Dear Megan yes I would like the ticket to be opened thank you

    • Megan's avatar
      Megan
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Hi fuserr, I just sent you an email, and I'll be happy to see you there!

      • fuserr's avatar
        fuserr
        Explorer | Level 4
        3 years ago

        hey Megan I didnt receive any email unfortunately

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