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fuserr's avatar
fuserr
Explorer | Level 4
3 years ago
Solved

Someone opened some old cryptocurrency files on my Dropbox, how?

Hello,   As you can see from this screenshot, someone opened some files in my Dropbox, all these being old cryptocurrency wallets (there was nothing inside fortunately). If I check from the ...
account access
Permissions
security
  • Megan's avatar
    Megan
    3 years ago

    Hi fuserr, I just sent you an email, and I'll be happy to see you there!

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi fuserr, based on all the checks that you did, it seems that everything is okay. 

 

However, I definitely see where you're coming from, and your need to be extra safe. If you wish, I can open a ticket on my end for you, in order for us to have a closer look into this. 

fuserr's avatar
fuserr
Explorer | Level 4
3 years ago

Dear Megan yes I would like the ticket to be opened thank you

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi fuserr, I just sent you an email, and I'll be happy to see you there!

    • fuserr's avatar
      fuserr
      Explorer | Level 4
      3 years ago

      hey Megan I didnt receive any email unfortunately

      • Walter's avatar
        Walter
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        3 years ago

        Hey fuserr - sorry to jump in here, but did you check your inbox and junk/spam folder for Megan's email?

         

        This should have come on this email address.

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